We, Industville LTD, are committed to protecting and respecting your privacy.
SECTION 1 - CONSENT
You can access most of our pages without giving us your personal information. However, where you have the option to provide us with your personal information through our website, you consent to our use of such information as set out in this policy. The type of personal data that we are likely to collect from you will include your name, address, email address and payment details.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Please read section 7 below.
SECTION 2 – WHAT DO WE DO WITH YOUR INFORMATION
We will use your information to:
- provide this website;
- provide our goods and services to you;
- communicate with you, or permit selected third parties to communicate with you, about your use of this website and/or the goods which you may have purchased and respond to your enquiries; and
- tailor the content and information that we send or display and personalise help and instructions to improve your experience of this website.
If you have elected to receive marketing communications from us, we will update you on our latest products, news and special offers.
How do I withdraw my consent?
If you have elected to receive marketing communications from us and you change your mind, you may unsubscribe by contacting us at firstname.lastname@example.org or mailing us at the address below:
1 Swan Road,
Westminster Industrial Estate
SECTION 3 – DISCLOSURE AND SHARING YOUR INFORMATION
We will be responsible for the information that you provide to us but we may share your personal information with any member of our group which means our subsidiaries, our ultimate holding company and its subsidiaries, (if applicable). We may also share your personal information with selected third parties including:
- sub-contractors for the purpose of any contracts we enter into with them; and
- Shopify, for the purpose of hosting the website.
Where you consent, we may also share your personal information with business partners, advertisers and advertising networks that require data to select and send relevant adverts and marketing materials to you.
We may also disclose your personal information:
- if we are required by law to do so;
- in the event that Industville or substantially all of its assets are required by a third party in which case personal data held by it about its customers will be one of the transferred assets.
SECTION 4 - SHOPIFY
Our website is hosted on Shopify Inc. Shopify provide us with the online e-commerce platform that allows us to sell our goods.
Your personal information is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server.
Your information is encrypted and securely protected in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted securely.
If you choose a direct payment gateway to complete your purchase, then the terms of the relevant payment gateway provider will apply and you will be required to consent to such terms in order to complete your payment.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5 - THIRD-PARTY SERVICES
The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions, if in the event that such third party terms apply, you will be required to agree to such terms prior to completing a transaction.
When you click on links on our website, they may direct you away from our website. We are not responsible for the privacy practices of other websites and your use of such other websites will be subject to the other websites terms.
SECTION 6 - SECURITY
Information that you provide to us will be stored on secure servers. However, the transmission of information via the internet is not completely secure and although we will do our best to protect your information and to make sure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed, we cannot guarantee the security of data transmitted to this website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.
Credit card information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where
We use information from cookies for purposes which may include:
- identifying returning users;
- enabling you to move around our website more easily;
- tracking your use of our website to better develop our website in accordance with your requirements; and
- building up a demographic profile.
You can delete cookies from your hard drive at any time. This will mean that any settings such as your stored username and password will need to be reset. You can also set your internet browser so that it will not allow cookies to be stored on your computer. This may reduce functionality of some or all of the website, preventing access to registered only areas, meaning that certain features or content may not be available to you. Further information on how to prevent cookies from being stored on your computer can be found in the ‘Help’ menu of your internet browser.
Links to the ‘Help’ pages of major browsers:
SECTION 8 - CHANGES TO THIS POLICY
We reserve the right to modify this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If we are acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell goods to you.
QUESTIONS AND CONTACT INFORMATION
You have the right to request access to your information and/or for us to correct, amend or delete any personal information we have about you by contacting us at the details below. You can also use these details to register a complaint, or if you simply want more information.
Email us at email@example.com or mail us at:
1 Swan Road,
Westminster Industrial Estate